Robert Sanders
asked this on September 29, 2009 07:20 pm
If you have purchased Runes of Magic diamonds with Zeevex tokens, you may notice a delay in receiving the diamonds. We've seen this happen a few times with larger purchases -- for whatever reason, they tend to take a little longer to process on the Frogster side.
Users who had had previously purchased diamonds with a credit card or Paypal and still have some in their account may experience this delay when purchasing with Zeevex. But we've seen it happen with people who had 0 diamonds in their accounts previously.
Some people have reported success in speeding things up by asking a GM in the Frogster / Runes of Magic forums. We recommend trying there in addition to using the Frogster / Runes of Magic support channels.