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You can also submit a request or send us an email at support@zeevex.com.

 
 

Zeevex Support

Stephen Apr 13 26 Announcements

On April 13, we noticed that many users were having problems trying to redeem some Digital Locker codes. We determined that these codes had passed an expiration date within the game itself, and thus were no longer being honored. In order to prevent users from trying to redeem these codes, we expired them from users' lockers.

We are currently in the process of replacing these expired codes with equivalent ones for any users who had not redeemed theirs. You should see these replacement codes in your Digital Locker no later than Friday, April 20. Please feel free to contact our support desk with any questions or concerns. Thanks for your understanding!

Update (April 19): Replacement adventurer bags are being distributed to affected users. We have enough in stock to replace about 20% of the missing items, and are handing out as many as we can. You should see these items appear in your Digital Locker within the next few hours. Once we receive more codes from Runes of Magic, we will finish replacing all of the expired items.

Update (April 19): All the codes we have available have been handed out to users at this time. We don't currently have enough items to fully reimburse everyone, but everybody who lost locker items should have had at least some replacement locker items distributed to them. We're still working on getting more items so we can fully compensate everybody.

Update (April 27): All expired Adventurer Bags have now been replaced with equivalent items. Please reply here or contact our support team if you're still missing any items.

Jeff Longoria August 15, 2011 2 Announcements

To Spend your Zeevex Tokens for a Pandanda Elite Membership, follow these simple steps:
http://help.zeevex.com/entries/20363323-how-to-use-zeevex-on-pandanda

1) Go to the Membership page on Pandanda: https://secure.pandanda.com/membership/
2) Select which membership package you wish to purchase
3) Enter your Pandanda ID and Password and Select Zeevex as your payment option
4) Click on the "Pay with Zeevex" button
5) You will be redirected to the Zeevex purchase completion page, and log into your Zeevex account if you are not already logged in.
6) Click Complete Purchase

Your membership will be activated upon your return to Pandanda.

Jeff Longoria May 17, 2011 Announcements

Here is how you Spend Zeevex on Snail Games USA and their games Heroes of Gaia and Ministry of War:

  1. Follow this link to get tho the Snail Games purchase Page: http://member.us.woniu.com/login.jsp
  2. Login to your Snail Games Account
  3. Select what game you would like to play: Heroes of Gaia or Ministry of War
  4. Select Zeevex as a payment method and Click "Next"
  5. Select the amount of points that you wish to top up your account and click "Top Up"
  6. Click the "Buy Now" button
  7. you will be redirected to the Zeevex payment page, and then select "Complete Purchase"
  8. After that you will be taken back to Snail Games USA and your account should have the points that you bought immediately

Enjoy your Heroes of Gaia and Ministry of Way from Snail Games USA?

Jeff Longoria May 17, 2011 Announcements

Here is how your spend Zeevex on ChangYou games:

  1. Follow this link and login to your US.ChangYou account: http://cde.us.changyou.com/index.jsp
  2. Select which game you would like to use Zeevex for
  3. Select Zeevex as your payment option
  4. Select how many coins you would like to buy for your ChangYou game
  5. Check the "Agree to Terms and Conditions" box and click Confirm
  6. You will be redirected to the Zeevex page, simply complete the purchase by clicking "Complete"
  7. you will be taken back to ChangYou's website and your tokens will be waiting for you in the game you selected

Enjoy ChangYou games!

Jeff Longoria May 17, 2011 Announcements

Here is how you Spend Zeevex on www.SparkCityWorld.com:

  1. Login to your Spark City World account at http://www.allgirlarcade.com/buy/packages
  2. Select the VIP membership plan that you wish to purchase
  3. Select Zeevex as your payment method
  4. You will then be redirected to the Zeevex payment page
  5. Click Complete purchase
  6. Your membership will be granted after you have returned back to SparkCityWorld.com

Enjoy playing Spark City World!