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Zeevex Support

Ron Williams Jul 07 Announcements

Zeevex Tokens can be spent on over a hundred popular Facebook games.  We work through our partners Super Rewards and Allopass.  Here is how to spend Zeevex tokens in the game Farm Town, you can follow these steps for other Facebook games as well.

To make a purchase in Farm Town on Facebook with Zeevex -

After redeeming your Zeevex prepaid card at Zeevex.com you then:

Go to the Farm Town game in Facebook and click the Earn Cash and Coins tab in the upper left of the game window (next to the Account tab in the game window).

Scroll down the screen until you see the Zeevex button in the Earn Free Coins by completing offers below section, and click the Zeevex button.  See image below where the red arrow is (note the Zeevex button might be moved to the right in some cases):

 

farmtownPay.jpg


After clicking the Zeevex button, a pay with Zeevex box opens up asking you how much Farm Town cash you want to purchase, select an amount then click Get Coins.

You will be asked to enter your email address, use the same email address you setup your Zeevex account with when you redeemed the Zeevex card, then click Start Payment.

You will then be asked to approve the purchase if you are already logged into Zeevex.com or if not you can click the "Log in" on the right side of the box.

When you click "Log in" you can put in your Zeevex username and your password OR if you used your Facebook or other web service account to login into Zeevex you need to click the "Third party" tab in the top of the window and then click the Sign In button.

Then click the Complete Purchase button. You will be asked one more time to confirm the purchase, so click OK.  You will then get a receipt for the purchase.

Go back to Farm Town and you will see the Coins get added to your game account.  Note that Farm Town is a new partner so we are working with them to streamline this process to make it quicker.   You may also receive a receipt via email from our partner Allopass, you can ignore an instructions in the email about Allopass access codes - we are working to clean this up too.

Thanks for choosing Zeevex, the most gamer friendly payment option available in over 35,000 retail locations across the USA.

Robert Sanders Jun 03 Announcements

A new game has begun accepting Zeevex tokens -- Rings of Orbis -- and they have given us a supply of items to give away with each redeemed Zeevex card.  These items are being given out alongside items from other games like Runes of Magic.

Check them out (http://www.ringsoforbis.com/).  You might like the game, and if not, there's no harm in getting more things for free.  If there are items in your locker you aren't using, just delete them.

regards,

Robert Sanders

Zeevex

Robert Sanders May 01 19 Runes of Magic

Everybody who redeemed a card in the past month but didn't receive an Adventurer Gift Bag, has now received one per affected card.  Check your lockers!

In addition, as our way of saying thanks for being patient, we also gave you an equal number of Neolithic Packages.  This is a new item for us.  Frogster's description:

Opening the package will give you 1x Basic Weapon Driller, 1x Basic Armor Driller and 1x Basic Accessory Driller

The Neolithic Packages are not yet generally available.  Those of you who had to wait for gift bags are getting exclusive access!

Ron Williams Jan 24 Announcements

Here is how you buy Diamonds in Runes of Magic (RoM) using Zeevex as the payment method:

You get all Diamond bonuses and sale prices when you use Zeevex at Runes of Magic or other Frogster America games


Buy a Zeevex card at one of our over 30,000 retail locations http://www.zeevex.com/retailers


7-Eleven sells cards for as little at $5 or up to $25, most other stores sell $10 cards and Rite Aid sells a $20 card, you can buy as many cards as you want to get enough Zeevex tokens to buy anything Runes of Magic sells from $4 to $400.  Look for cards in Toys R Us by their big Movie section.


Then go to www.zeevex.com and Redeem the Zeevex card for Zeevex Tokens

Then go to www.runesofmagic.com and click Recharge Diamonds

Then login to Frogster (who owns Runes of Magic) with the Frogster account you want to buy Diamonds for and pick the RoM character you want to get the Diamonds (if you have more than 1 character on an account),

Then choose a Runes of Magic server you want the Diamonds on,

Then choose a package of Diamonds you want to buy - bigger packages get you more Diamonds for the money.

1 Zeevex token is worth 1 U.S. Cent for Diamond exchange value purposes, so 500 Zeevex tokens is just like spending $5 U.S.

Then choose Zeevex as the payment method and follow our instructions finish the transaction.

Your Diamonds should be in your account within minutes of the purchase being complete though sometimes Frogster's servers get a bit backed up and it can take up to 30 minutes.  If you have made a Credit Card, Ultimate Game Card, or PayPal purchase in the last 30 days your Diamonds might get placed on hold for several days due to the fraud problems these other payment methods cause.  Zeevex is the only gamer friendly payment method with no hidden fees.

Robert Sanders Nov 27, 2009 Announcements

Some people have run into problems redeeming the Runes of Magic virtual item codes from their Zeevex digital locker. When they type the codes into the Runes of Magic website, they are told Another key of this type has already been redeemed or something similar. We are working on resolving this issue.

Your Zeevex card and Zeevex Tokens are still fully functional, and they can be used to buy Runes of Magic diamonds. Of course, they also work in all the other games. This problem appears to be confined solely to virtual item codes.

We apologize for any inconvenience this has caused you, and will have it resolved as quickly as possible.